We're committed to your safety

Responsible Gaming at New Pick – Keep the Fun, Lose the Risk

Betting is entertainment, not a livelihood. New Pick wants you to always play in control. Our Responsible Gaming tools and guides are here to help.

18+ Adults Only
Betting can be addictive. If you're struggling, please seek help. Never bet more than you can afford to lose. Never bet to recover losses.

What New Pick Does to Support Responsible Gaming

We're more than just a betting platform — we actively work to keep you safe.

Set a Deposit Limit

You decide how much you deposit each day, week, or month. Once set, the limit takes effect immediately. To increase it, you'll need to wait 24 hours.

Take a Break

Need a breather? You can temporarily suspend your account for anywhere between 24 hours and 6 weeks. No betting or transactions will be possible during this time.

Permanent Self-Exclusion

If you feel betting is becoming harmful, you have the option to permanently close your account. Once this decision is made, there will be no further temptations.

Session Time Limit

Set a maximum time limit for each gaming session. Once the time is up, the system will automatically notify you and log you out if needed.

Set a Loss Limit

Set your own safety limit so that betting stops automatically once your losses reach a certain amount. It's one of the most effective ways to keep your finances in check.

Age Verification System

New Pick applies a strict age verification process at registration. Users under 18 are not permitted to access the platform under any circumstances.

What Does Responsible Gaming Mean?

Responsible Gaming means enjoying betting or gaming as a form of entertainment — where you stay in control at all times, respect limits on both money and time, and never use funds meant for essential living expenses.

New Pick believes betting should be purely for enjoyment — the same way you watch a film or go out for a meal. It should never be seen as a source of income or a way to solve problems. Responsible gaming rests on three core pillars: awareness, control, and support.

Online betting is growing fast in Bangladesh — and so is the risk of addiction. That's why New Pick has made Responsible Gaming a core principle from day one. We want every user to enjoy our platform safely and with full awareness.

Keep in mind: There are no guarantees when it comes to betting. Every wager carries the risk of losing money. Only bet what you can afford to lose without it affecting your daily life.

Warning signs of problem betting

We don't always notice when betting starts to have a negative impact on our lives. Watch out for these warning signs:

  • Spending more than your budget on betting and feeling regret afterwards.
  • Placing bigger bets to chase your losses.
  • Borrowing money from family or friends for betting, or lying about it.
  • You feel restless or irritable when you're not betting.
  • You're neglecting work, studies, or family responsibilities because of betting.
  • You can't sleep because you can't stop thinking about betting.
  • Your loved ones are concerned about your betting habits.
If you recognise any of these signs in yourself, it's not a sign of weakness — it's a problem that can be addressed. Reach out to New Pick's support team today or use the self-exclusion feature.

How to use the Safe Gaming tools

In your New Pick account settings, head to the "Responsible Gaming" section to easily activate the following tools:

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases take 48 hours.

Betting Limits

Set a maximum on how much you can wager within a given period.

Cooling-Off Period

Take a temporary break from 1 day up to 6 weeks. Your account is automatically deactivated for the duration.

Self-Exclusion

Register for permanent self-exclusion for 6 months or more. Once activated, this cannot be reversed.

Reality Check

A pop-up will appear at regular intervals to remind you how long you've been playing and how much you've won or lost.

Activity Report

You can view a summary of your betting history, wins, and losses for the past 30 or 90 days at any time.

5 simple steps to bet responsibly

1

Set your budget in advance

Before you start betting, decide how much you're willing to spend each month. Treat it as part of your entertainment budget — not your savings or emergency funds. Use New Pick's deposit limit feature to lock that amount in the system.

2

Stick to Your Time Limits

Set a fixed time for each session and stop when it's up. New Pick's session timer is there to help you do exactly that. Try not to exceed 2 hours of gaming in a single day.

3

Keep your emotions in check

Never bet when you're angry, frustrated, or under stress — your judgment is compromised and the risk of bigger losses is higher. If you're on a losing streak, stop for the day and don't try to chase your losses.

4

Take regular breaks

Take at least 2–3 full days off from betting each week. Spend time with family, catch up with friends, or pick up a new hobby. Don't let betting take centre stage in your life.

5

Don't Hesitate to Ask for Help

If you notice warning signs, don't wait — seek help now. Whether through New Pick's support team, a family member, or a professional counsellor, support is available. Asking for help is a sign of strength, not weakness.

Assess yourself

Answer the following questions honestly. If you say "yes" to 2 or more, consider reaching out for help.

1

Have you ever spent more on betting than you planned?

2

Have you ever chased your losses by placing more bets?

3

Has a family member or friend ever expressed concern about your betting?

4

Have you ever borrowed money or sold assets to fund your betting?

5

Have you ever tried to cut back on betting but couldn't?

6

Has betting negatively affected your work, studies, or relationships?

Why Responsible Gaming Matters

Online gaming and betting culture is expanding rapidly in Bangladesh. With smartphones and internet access more widespread than ever, people can bet from home at any time. That convenience comes with real risks, making responsible gaming habits more important now than ever before.

Research shows that problematic betting behaviour often isn't obvious at first. Over time, it can lead to financial difficulties, family conflict, and mental health issues. That's why it's smart to stay aware and set boundaries before things escalate.

New Pick's Responsible Gaming Commitment

As a licensed and regulated platform, New Pick treats Responsible Gaming not just as a compliance requirement, but as an ethical responsibility. Our trained team monitors activity around the clock to identify any users showing signs of problematic behaviour. When we spot a concern, we proactively reach out and offer support.

We never promote betting to anyone who is unwell or in emotional distress. Our marketing always follows responsible gaming guidelines. Every New Pick advertisement includes an 18+ warning and a responsible gaming message.

Keep Your Family Safe

If there are minors in your household, make sure they cannot access your account. Never share your login details with anyone. Use parental control software on your devices to prevent children from accessing betting sites.

Remember, responsible gaming doesn't mean giving up betting altogether. It means playing with awareness, within your limits, and for the fun of it. New Pick is always here to help keep that experience a positive one.

Frequently Asked Questions (FAQ)

Yes. As soon as you activate self-exclusion, your account is completely deactivated. It cannot be reactivated before the set period ends. During this time, you will not be able to log in, place bets, or receive any promotional emails.

Decreasing your deposit limit takes effect immediately. However, increasing it requires a 48-hour waiting period. This delay is intentional — to prevent impulsive decisions that could lead to greater losses.

Start with an open, non-judgmental conversation and approach them with empathy. Encourage them to contact New Pick's support team or seek help from a professional counsellor. You can also reach us confidentially at support@newpick.app and we'll handle it with full discretion.

A cooling-off period is a temporary break — from 1 day up to 6 weeks. Once the period ends, your account reactivates automatically. Self-exclusion is a long-term or permanent measure — a minimum of 6 months and up to permanent, and once activated, it is difficult or impossible to reverse.

Yes. Age verification is required at registration, using a national ID or other valid document. Suspicious accounts are suspended immediately. Parents can contact support@newpick.app to request that a potential account belonging to their child be closed.

Yes, completely free. All of New Pick's Responsible Gaming tools — deposit limits, session timer, cooling-off, self-exclusion, Reality Check — are available to every user at no cost.

Quick Help

If you're struggling, don't wait — get in touch:

Email Support
support@newpick.app Response time: 1–4 hours
Live Chat
24/7 Active Click the chat icon at the bottom of the site

Quick Links

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New Pick follows all international Responsible Gaming standards.

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Play for Fun, Stay in Control

Register at New Pick and use our responsible gaming tools to safely enjoy the best betting experience in Bangladesh.

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